SHARDANAY INTIMATES LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit shardanayintimates.com, place an order, or contact our customer service team.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Personal and Contact Information

• Name.
• Billing and shipping addresses.
• Email address.
• Telephone number.

Order and Transaction Information

• Products purchased.
• Order history and transaction details.
• Payment status and transaction references.
• Shipping and delivery information.

Payment card information is generally processed by third-party payment providers. We do not intentionally store full payment card numbers or card verification codes (CVV) on our own systems.

Technical Information

• IP address.
• Browser type and device information.
• Operating system.
• Pages viewed and interactions with our website.
• Cookie identifiers and similar technologies.

Communications

• Messages, questions, and information you provide when contacting customer service.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders.
• Arrange payment processing, shipping, and delivery.
• Provide order confirmations and updates.
• Respond to customer inquiries and return requests.
• Prevent fraud and unauthorized transactions.
• Maintain website security and functionality.
• Improve our products, services, and customer experience.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send marketing communications where permitted by law and subject to your preferences.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart contents, remember preferences, understand website traffic, and improve functionality.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website features, including checkout and shopping cart functionality.

Where required by law, we will obtain consent for non-essential cookies or similar technologies.

4. How We Share Information

We may disclose personal information to service providers when reasonably necessary to operate our business, including:

• Payment processors.
• Shipping and delivery companies.
• Website hosting and technical service providers.
• Customer support providers.
• Fraud prevention and security services.
• Professional advisers and government authorities when required by law.

We do not sell personal information for money. Certain advertising or analytics activities may be considered “sharing” or targeted advertising under applicable privacy laws. Where applicable, you may exercise your right to opt out of such activities.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, complete transactions, resolve disputes, maintain business records, and comply with legal obligations.

Order and transaction records may be retained for up to seven years after an order is completed when appropriate for accounting, tax, dispute-resolution, or other legitimate business purposes. Actual retention periods may vary depending on the type of information and applicable legal requirements.

7. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Obtain a copy of certain personal information in a portable format.
• Opt out of certain sales, sharing, or targeted advertising activities.
• Appeal a decision regarding a privacy request where applicable.
• Not be discriminated against for exercising applicable privacy rights.

To submit a request, email [email protected]. We may need to verify your identity before responding.

8. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”).

Subject to applicable exceptions, these rights may include:

• The right to know the categories and specific pieces of personal information collected.
• The right to request deletion or correction.
• The right to know the categories of sources, purposes, and third parties involved in the collection or disclosure of personal information.
• The right to opt out of the sale or sharing of personal information, as those terms are defined by law.
• The right to limit certain uses and disclosures of sensitive personal information where applicable.
• The right to receive equal service and pricing when exercising privacy rights.

We do not knowingly sell personal information for monetary consideration. If our use of advertising or analytics technologies constitutes a sale or sharing under applicable law, you may request to opt out by contacting us at [email protected].

Authorized agents may submit requests on behalf of California residents when permitted by law and when appropriate authorization is provided.

9. Children’s Privacy

Our website is intended for adults purchasing women’s intimate apparel. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without the required authorization, we will take reasonable steps to delete it.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of independent third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

12. Contact Us

For privacy questions or to exercise applicable privacy rights, please contact:

SHARDANAY INTIMATES LLC
7531 JAHNCKE RD, NEW ORLEANS, LA 70128
Email: [email protected]
Phone: (504) 810-1972
Website: shardanayintimates.com